Terms of Service

1. Provider and scope

The service is provided by Shenzhen Xumiao Technology Co., Ltd. ("we", "us"). These Terms apply to use of the Software, account sign-in, the free allowance, VIP memberships, and related support services.

• Company: Shenzhen Xumiao Technology Co., Ltd.

2. Accounts and the free allowance

Users must sign in to an account to use the Software. Sign-in enables us to identify the user, retrieve and record on our servers the free-allowance usage of the account and of the computer in use, and verify VIP membership entitlements. The free allowance is counted per account and per computer; it is used up once either reaches the limit. We retain the account identifier, a device identifier, allowance usage records, membership status, and necessary transaction and service records.

Whether or not you sign in or purchase a membership, your file contents, file names, and directory information are never uploaded. File operations always run locally on your device.

To provide account, allowance, membership, transaction, and Feedback services, limited business information may be processed by us or third-party service providers in different countries or regions. See the applicable App Privacy Policy for more information about processing and your rights.

3. Membership purchase, activation, and renewal

We may offer different membership plans from time to time. The current plan name, price, validity period, included entitlements, and other purchase conditions are those shown on the pricing or checkout page before you pay and form part of that transaction.

After successful payment, the purchased membership normally activates automatically and immediately on the account used for the purchase. Its validity period and entitlements are determined by the purchase page and corresponding order record.

Memberships currently do not renew automatically. If we offer an automatically renewing plan in the future, we will prominently disclose the billing period, amount, and cancellation method before purchase and enable it only with your express agreement.

Later plan changes do not alter completed purchases. During an already purchased validity period, we will not shorten that period or materially reduce entitlements clearly promised at purchase solely because the available plans have changed.

4. Scope of use and membership transfers

A member may use the same account when changing computers, but the account may remain signed in on only one computer at a time. Signing in on a new computer invalidates the account's existing session on any other computer.

Membership entitlements are for the purchasing account holder only and may not be sold, transferred, or shared with another person. If resale, circumvention of an applicable restriction, or another serious violation is verified, we may suspend or terminate the affected membership entitlement.

5. Refunds and payment issues

The Software provides a free allowance so that users can evaluate its functionality before purchasing. After payment, we do not provide no-reason or change-of-mind refunds based solely on subjective dissatisfaction, unless applicable law requires otherwise or we have expressly promised otherwise. If you are charged more than once, your membership entitlement is not activated, a material issue prevents the Software's core functionality from working after reasonable troubleshooting, or another refund circumstance applies under applicable law, you may submit a request through the in-app Feedback feature. We will review the order record and the specific issue and work with you on an appropriate resolution under applicable law. If a refund is approved, the time for funds to appear in your account depends on the payment provider or card issuer.

Membership should activate immediately after successful payment. If it does not activate, the payment status appears incorrect, or you need a refund, use the in-app Feedback feature first for the fastest response. You may alternatively email support@xumiao.tech.

6. Business transfer and service discontinuation

If the Software or related business is transferred to a new operator, we will provide any notice required by applicable law and transfer, continue to fulfil, or otherwise reasonably address membership entitlements that have not yet been fully performed.

If the Company discontinues the Software service, we will provide a reasonable solution based on the user's purchase record, remaining unfulfilled entitlements, and applicable law. This may include continued use for a corresponding period, a standalone version, or an equivalent replacement service.

7. Software license, intellectual property, and user responsibilities

The Software and its interface, code, documentation, trademarks, and related content are owned by us or the applicable rights holders. Subject to these Terms, you receive a non-transferable right to use the Software.

You may not crack the Software, bypass licensing or membership verification, or use the Software for unlawful purposes, except where applicable law expressly permits an activity that cannot be excluded by contract.

If such conduct is verified, we may terminate the relevant account or membership entitlement and seek recovery under applicable law for actual losses or consequences caused by the conduct.

8. Changes and disputes

We may update these Terms when the service or legal requirements change. If a change materially affects user rights, we will provide a prominent notice on this page or within the Software.

If a dispute arises, please first contact us at support@xumiao.tech so we can try to resolve it. If it cannot be resolved through discussion, either party may bring the matter before a court or other dispute-resolution body with jurisdiction in accordance with applicable law.

These Terms do not exclude or limit any non-waivable consumer rights available under applicable law.